Question 1

How long does it take to get started?

Accepted Answer

A few minutes to complete registration. Full setup takes about 15–30 minutes following the "Getting Started" guide.

Question 2

Where do I find the dashboard?

Accepted Answer

Log into your personal area on Arbicsx and select "Dashboard" from the main menu.

Question 3

Who do I contact for a bug?

Accepted Answer

Contact technical support attaching a screenshot and a description of the problem.

Question 4

How do I know if the broker is connected?

Accepted Answer

Check the status indicator on the dashboard: green means connected, red disconnected.

Question 5

What does overage netto mean?

Accepted Answer

It's the net return generated by your capital, after hedging and costs.

Question 6

Where do I find the live sessions?

Accepted Answer

In the calendar of the Training section, updated every week with dates and times.

Question 7

How do I check my subscription?

Accepted Answer

Go to "My account" and select "Subscription and payments".

FAQ

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