Hedging-coverage refunds

The dashboard includes a section dedicated to hedging-coverage refunds: these are technical entries that may appear in relation to specific conditions provided by Arbicsx services. They are not earnings and must not be interpreted as such.

What are hedging-coverage refunds

A hedging-coverage refund is a technical credit that partially or fully restores a cost component provided for by Arbicsx services, based on the rules described in the contractual conditions of the active service. It is shown in the dashboard as a separate entry specifically to avoid confusion with other figures.

When they appear

Their appearance depends on the criteria established by the service or the active cycle. The dashboard shows the entry only when it is actually assigned, so you can track it transparently. If you expect a refund and do not see it:

• check the selected time window;
• check for any communication in the Updates, releases, and maintenance category;
• consult the conditions of the active service in your personal area.

How to read them correctly

Correct reading involves considering the hedging-coverage refund independently of other operational metrics. It does not alter the interpretation of the overage netto or performance: its function is technical, and concerns the scope of service costs.

What not to do

• Do not add the refund to the operational result as if it were an increase in performance.
• Do not publish the value as an "earning" in internal or external communications.
• Do not make predictions about future refunds: they depend on conditions that may vary.

Remember that Arbicsx provides technological software in accordance with D.Lgs. 58/1998 (TUF): it does not promise yields and does not present its services as an investment tool. Responsible communication is a rule described in the Compliance, security, and responsible communication category.

Transparency in reporting

The choice to show hedging-coverage refunds as a separate entry responds to a principle of transparency. Adding them to other figures would create an "inflated" and misleading reading: the platform prefers to keep them distinct. This choice must also be respected in internal or external communications, avoiding summaries that improperly mix different components.

Ultimately, a hedging-coverage refund is a tool for managing the cost/service relationship, not a yield. Treating it for what it is helps maintain clarity both in personal accounts and in the objective perception of one's account.

Representation rules

• Always a separate entry from the operational result.
• No promise of future recurrence.
• Context always specified when sharing data.

When to open a ticket

If you think there is an error in the calculation or presentation of a hedging-coverage refund, open a ticket from support providing:

• the period concerned;
• the expected value and the observed value;
• any references to the conditions of the active service.

The support team verifies the data and usually responds within a few business days.