What to do after registration

As soon as registration is complete, you receive access to the platform and the community. In the first few hours, it is worth proceeding in order: the platform is full of sections and tackling them one at a time avoids confusion.

Verify access and profile

The first check is simple but fundamental: make sure you can access the platform from desktop, receive official emails, and open the dashboard without errors. If access does not work, consult Common access problems before writing to support.

• Try logging in from an updated browser.
• Check your mail, including the spam folder, for the welcome email.
• Open the dashboard and verify that it loads correctly.

Complete the configuration

After logging in, go to the profile section. Fill in the required data, set the password and, if available, two-factor authentication. Configuring the profile well is not a formality: it is the way the platform recognizes you and support is able to help you precisely. The guide How to correctly configure the profile describes step by step what to set up.

Familiarize yourself with the dashboard

The dashboard is the tool you will use every day. You don't need to understand it all at once: start by reading How to read the dashboard and focus on the most visible sections — capital health, over hedging, open trades. Other metrics will become familiar with use.

Explore the knowledge base

Many doubts you might have in the first few days are already covered in Arbicsxpedia. Use the search (⌘K) to quickly find articles and FAQs. The most consulted categories at the beginning are:

• First steps with Arbicsx, to understand the environment;
• Account, access and configuration, to manage access;
• Arbicsx dashboard, to read metrics;
• Broker, connections and technical operations, when it is time to connect the broker.

Recommended order in the first 48 hours

In the first 48 hours, a reasoned order avoids repeated steps. First stabilize access, then complete the profile, then explore the dashboard, and finally evaluate the connection with the broker. Each of these steps is independent and requires no hurry: the platform does not "close" any time window.

If you receive official communications via email, read them slowly. They contain useful information on the next steps and how to stay updated on platform news. If you have any doubt about a received email, always verify that it comes from an official domain before clicking any link.

What to expect from support in this phase

• Clear answers to specific operational questions.
• Direction to the correct guides when the answer is already public.
• Verification of any technical problems on the account.

When support is needed

Support is useful for specific situations: persistent access errors, technical malfunctions, doubts about renewals. For general information, Arbicsxpedia is the primary source: it is updated regularly and answers you immediately. When you open a ticket from the support page, always indicate your scenario and the operations you attempted, so the support team can reply with precision from the first message.